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    Thermal printer receipt text appears light


    There are a few steps to try when the text on the Thermal receipt paper appears light:

    1. Ensure that the paper in the Thermal printer is not upside down. Paper should be feeding from the bottom up, not the top down.
    2. Make sure there is thermal paper and not calculator paper in the printer. Only Epson approved thermal paper should be used.
    3. See attached document or video for instructions regarding cleaning the Thermal print head.
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