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    Error: Can't Open Websign from Manage


    If you are getting an error like this:

    Contact your IT person and have them complete the following:

    Open CDP Manage:

    • Go to Tools > Setup > Review the server path information under "Web Service"
    • Take the URL path of web service and shorten it to just the server path and add "/CDPWebsign/" to the end of the line
      • For example: (located with Web Service) should be shortened to
    • Take the Shortened URL path and place it as the URL for CDP WebSign address
    • Close and then reopen CDP Manage
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