We're here to help

    Page has Black strip of Toner on it


    1. Remove and re-insert toner cartridge.

    2. Make sure toner has not spilled into printer

    • If cartridge is leaking toner, replace with a new one (if imaging unit is contaminated replace it at the same time)

    3. Make sure printer is not located in direct sunlight

    4. Check the blue/green roller of the imaging unit to see if there is excess toner collecting on it

    • Wipe down all rollers (excluding blue/green roller)
    • If the imaging unit is contaminated, replace.

    Toner and imaging unit can be purchased here.

    Was this article helpful?
    0 out of 0 found this helpful